HighFlyer Casino Terms and Conditions

Welcome to HighFlyer Casino. These Terms and Conditions govern your use of our website and services available at HighFlyer Casino.com. By registering an account or accessing our platform, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before playing. If you do not agree with any part of these terms, please discontinue use of our services immediately.

1. About Us

At HighFlyer, we operate under the name Ellipse Entertainment Limited, with our registered office at 5B, First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We are licensed and regulated by the Alderney Gambling Control Commission (Licence No. 145 C1). Additionally, we hold a licence from the Alcohol and Gaming Commission of Ontario (AGCO) under the Gaming Control Act, 1992, and operate in the Ontario market under an agreement with iGaming Ontario (iGO). Our HighFlyer platform is exclusively available to persons physically located in Ontario, Canada.

2. Eligibility and Account Registration

To access our services at HighFlyer Casino, you must meet the following requirements. We strictly enforce these conditions and reserve the right to verify your eligibility at any time.

• You must be at least 19 years of age
• You must be physically located in Ontario, Canada at the time of play
• You must provide accurate, complete, and up-to-date personal information during registration
• You may only hold one account with us — duplicate accounts are strictly prohibited
• You must not be registered on any self-exclusion program, including BetGuard or iGO's self-exclusion tools
• You must be acting on your own behalf and not on behalf of any third party

We reserve the right to refuse registration or suspend any account where we believe these conditions have not been met. All high flyer casino reviews of our platform confirm that we take age verification and responsible gaming seriously.

3. Account Security and Login

After completing your HighFlyer Casino login, you are solely responsible for maintaining the confidentiality of your login credentials. We strongly advise you never to share your &YMFFoHNq+hQwE0F with any third party. If you suspect unauthorised access to your account, please contact our support team immediately via live chat or at info@HighFlyer Casino.com. We will not be liable for any losses arising from unauthorised access caused by your failure to keep your credentials secure.

4. Deposits and Withdrawals

4.1 Deposits

All transactions on the High Flyer Casino platform are processed exclusively in Canadian Dollars (CAD). Our minimum deposit amount is CAD $20 for both initial and all subsequent deposits. We accept the following payment methods:

• Visa
• Mastercard
• Interac
• Skrill

We permit a maximum of five payment cards per account. All payment methods must be registered in your name — we may refuse transactions from company credit cards or cards belonging to third parties.

4.2 Withdrawals

Our minimum withdrawal amount is CAD $20. We process withdrawals to the payment method most dominantly used within your last 30 days of deposit activity. The withdrawal method must match the account holder's name on file. Once a withdrawal request is submitted, it will remain in a processing state for up to one business day, during which time you may reverse the request. Following confirmation, payment timelines are subject to your chosen payment provider. All withdrawals are subject to our Know Your Customer (KYC) verification procedures — please send required documentation to accounts@HighFlyer Casino.com.

5. Bonuses and Promotions

At HighFlyer, we offer a range of promotions including BB Reload bonuses, Bonus Spins, and chat tournaments. Any HighFlyer Casino promo code or bonus offer is subject to the specific terms attached to that promotion. Key conditions include:

• BB Reload bonuses carry a 1x playthrough requirement on the deposit amount only
• Bonus Spins carry a 1x playthrough requirement on the value of the spins
• Chat tournament winnings carry no wagering requirements
• Generally, only one promotion is available per customer at any time
• Instant games (Crash, Plinko, etc.) do NOT contribute to wagering requirements
• Bonus currency is denominated in Bonus Bucks (BBs), with a maximum balance of 20,000,000 BBs
• Accounts inactive for three months or more may have unmet bonus conditions reversed

We do not guarantee the availability of any HighFlyer Casino no deposit bonus at any time — all promotional offers are subject to change at our discretion. Any HighFlyer Casino no deposit promo code or bonus code will carry its own specific terms and conditions published at the time of the offer. Questions about a HighFlyer Casino bonus code should be directed to our support team.

6. Games and Fair Play

Our HighFlyer library includes approximately 80 curated slots alongside instant games such as Crash and Plinko, as well as live casino titles, video poker, roulette, blackjack, and more. All games available through the High Flyer Casino game catalogue are certified for fairness by iTech Labs. We are committed to providing a transparent and fair gaming environment for every player on our platform.

7. Responsible Gambling

At High Flyer, we are firmly committed to responsible gambling. We offer a range of tools to help you manage your play, including deposit limits, session limits, and self-exclusion options. The following organisations and tools are available to our players:

• BetBlocker — free self-exclusion tool
• BetGuard — iGaming Ontario's self-exclusion programme
• ConnexOntario — call 1-866-531-2600 or text 247247

We comply fully with all AGCO and iGaming Ontario responsible gambling requirements. If you feel that gambling is negatively affecting your life, we strongly encourage you to use these resources and contact our support team.

8. Customer Support

Our HighFlyer support team is available 24 hours a day, seven days a week. You can reach us through the following channels:

• Live chat: available directly on our platform at any time
• General enquiries: info@HighFlyer Casino.com
• Verification documents: accounts@HighFlyer Casino.com

We value your feedback — after each live chat interaction, you will have the opportunity to complete a Customer Satisfaction Survey to help us improve our services.

9. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify you of any material changes via email or through a notice on our platform. Continued use of our services following such notification constitutes your acceptance of the updated terms. These terms are governed by the laws applicable to our licences under the AGCO and the Alderney Gambling Control Commission. These Terms and Conditions were last updated on 14 May 2026.

If you have any questions about these terms, please contact us at info@HighFlyer Casino.com. We are here to assist you and ensure your experience at HighFlyer Casino is safe, fair, and enjoyable.